- 360 Publisher
- Alias
- AutoCAD
- AutoCAD Civil 3D
- AutoCAD Electrical
- AutoCAD for Mac
- AutoCAD LT for Mac
- AutoCAD Map 3D
- BIM 360 Glue
- Building Design Suite
- Constructware
- Creative Finishing
- Design Review
- Factory Design Suite
- Flame Premium
- Green Building Studio
- Infr. Map Server
- Infrastructure Modeler
- Installation Help
- Inventor
- Inventor ETO
- Inventor Fusion
- Inventor Fusion Technology for Mac
- Inventor LT
- Inventor Publisher
- Navisworks
- Navisworks Freedom
- PLM 360
- Product Design Suite
- Project Galileo
- Project Photofly
- Project Simulus
- Revit
- Revit LT
- Robot Structural Analysis Professional
- Sim 360 Pro and Sim 360 Moldflow
- Simulation 360
- Simulation CFD
- Simulation DFM
- Simulation Job Manager
- Simulation Mechanical
- Simulation Moldflow
- Simulation Moldflow Adviser
- Simulation Moldflow Communicator
- Simulation Moldflow Insight
- Simulation Moldflow Insight 360
- Smoke
- Vasari
- Vault
If you are having trouble logging into Autodesk BIM 360 Glue review the troubleshooting sections below to get started.
Do you have the Welcome Email from Autodesk BIM 360 Glue?
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If Yes, then click on the link in the welcome email where it says click here (as shown below) and proceed to the next step.
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If No,
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Check your spam or junk folders for an email from bim360glue-notifications@autodesk.com
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Still no email? Ask your company's glue administrator to invite/re-invite you.
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Need to get Glue? It can be purchased directly from Autodesk by emailing bim360glue.sales@autodesk.com.
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Did Glue launch on its own without having to do a manual install?
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If Yes, proceed to the next step.
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If No, note that the manual install only downloads the application and does not activate your account.
Option 1: If you have Google Chrome, open the Welcome Email and right click on the here and Copy to clipboard. Paste the link in a new Chrome browser. When the pop up appears at the top, select "Run this time" (See image below).
Option 2: If you only have Internet Explorer, you will need to update your Java (See image below).
Did Glue attempt to "Check account invitation status"?
- If Yes, proceed to the next step.
- If No, close Glue and go back to the welcome email to re-launch it. When it gets to the login screen, wait for it to check account.
Do you have an Autodesk ID?
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If Yes, proceed to the next step.
- If No, select "Need an Autodesk ID" and fill out the form.
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"A user with the name already exists in the system" means that the Autodesk ID you have chosen is already taken. Try to enter a more unique ID such as your email address.
- "The email already exists in the system" means that the email you are trying is already associated with an Autodesk ID. Navigate to https://accounts.autodesk.com and verify that the reset your password.
- "The email already exists in the system" means that the email you are trying is already associated with an Autodesk ID. Navigate to https://accounts.autodesk.com and verify that the reset your password.
Are you able to login?
- If Yes, you are ready to get Glue'n!
- If No, navigate to https://accounts.autodesk.com and verify that the Autodesk ID credentials you are using are correct and/or to change your password.
Comments0
Attach FilesFiles8
| File | Size | Date | Attached by | |||
|---|---|---|---|---|---|---|
 | | Autodesk_account_sign in.png No description | 36.34 kB | 09:02, 25 Feb 2013 | mslavoie | Actions |
| check account status.png No description | 40.3 kB | 13:39, 22 Feb 2013 | mslavoie | Actions | |
| email already exists.png No description | 44.24 kB | 13:46, 22 Feb 2013 | mslavoie | Actions | |
| java download.png No description | 81.71 kB | 13:38, 22 Feb 2013 | mslavoie | Actions | |
| | need an Autodesk ID.png No description | 60.41 kB | 13:43, 22 Feb 2013 | mslavoie | Actions |
| run this time.png No description | 49.93 kB | 13:37, 22 Feb 2013 | mslavoie | Actions | |
| | user already exists.png No description | 47.91 kB | 13:46, 22 Feb 2013 | mslavoie | Actions |
| | Welcome_email.png No description | 66.44 kB | 13:53, 22 Feb 2013 | mslavoie | Actions |