Restart Backburner Manager and Backburner Server

Backburner Manager and Backburner Server must be running before you can submit jobs to the background processing network.

These components are set to start automatically with the system they are installed on, thus, under normal circumstances, you do not need to manually start them. However, if you are experiencing issues with Backburner Manager and Backburner Server, perform the following tasks to manually restart these services. Ensure only one Backburner Manager is running on the background processing network at any given time. Otherwise, Burn jobs submitted to the network may not be processed.

Restart Backburner Manager on Linux

To restart Backburner Manager on a Linux system:

1. Log in as root and open a terminal. Check the Backburner Manager daemon is running: ps -ef | grep -i Backburner.
2. Start the Backburner Manager daemon: /etc/init.d/backburner_manager restart. To view details on the Manager's status, check the backburner log files in /usr/discreet/backburner/Network/.

To restart Backburner Manager on a workstation where Smoke for Mac OS X is installed:

1. Run the Service Monitor: Applications/Autodesk/Smoke Common Utilities.
2. If Backburner Manager is not running, click Start. Backburner Manager starts. To view details on the Manager’s status, run the Console application from Applications/Utilities, and look for entries containing com.autodesk.backburner_manager.

To restart Backburner Manager on a stand-alone Backburner Manager Mac OS X systems:

1. In a terminal, check that the Backburner Manager service is running: sudo ps -ef | grep -i backburner
2. If backburnerManager does not appear in the output of the command, restart the Backburner Manager service: sudo /usr/discreet/backburner/backburner_manager restart
3. To view details on the Manager's status, run the Console application from Applications / Utilities, and look for entries containing com.autodesk.backburner_manager, or check the backburner log files in the /usr/discreet/backburner/Network directory.

To restart Backburner Manager on a Windows system:

• On the Windows Backburner Manager computer, from the Start Menu, select Programs > Autodesk > Backburner > Manager. Backburner Manager starts and its application window appears. The message “Starting Network Manager” as well as server connection messages are displayed in the window. To view details on the status of Backburner Manager, leave its application window open or view the log files. See the Autodesk Backburner Installation Guide.

To restart Backburner Server:

• Log in as root to each render node. Start Backburner Server with : /etc/init.d/backburner_server restart. Backburner Server starts and searches the network for the Backburner Manager application specified in /usr/discreet/backburner/cfg/manager.hosts. Once Backburner Manager is found, a message is logged to indicate that Backburner Server has successfully established communication with the Manager. Backburner Manager should also detect the Backburner Server running on each node on the background processing network. If error messages indicate that Backburner Manager cannot find Backburner Server or vice versa, see Connect the node to Backburner Manager.