Review log files

The following information and procedure applies to render nodes on a background processing network.

Review logged events in Burn and Backburner to identify the source of problems with the background processing network.

Since a background processing network may include many render nodes, a script called GATHER_BURN_LOGS is provided to collate and organize the log files from many render nodes into a single text file.

The script collects the Burn log files from /usr/discreet/log, and the Backburner logs from the /usr/discreet/backburner/Network directory of each Burn node.

To troubleshoot your background processing network:

1. If necessary, create a list of render nodes from which Burn and Backburner logs should be collected.
2. On your Creative Finishing workstation, log in to the account for your Autodesk application and open a terminal. Run /usr/discreet/<product_home>/bin/GATHER_BURN_LOGS where <product_home> is the directory where your application is installed. Run the script with -h for usage. This directory contains scripts and binary files for the application, including those used for submitting jobs to the background processing network.
3. The script collects Burn and Backburner logs from each render node listed in the script and collates these logs to a single text file. It uses the rsh protocol to access Burn render nodes. To avoid being prompted for login information while running this script, create a user account on the workstation and populate the .rhosts file on each render node with the hostname of the workstation followed by the username of this account. You can then use the -l option to run the script as this user.