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371 views,  1 edit(s),  2414 characters(s) Page last modified 17:33, 16 Dec 2012 by contentconnector
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Support Preferences

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    Upload Config Info Only button
    Click to upload only configuration information to Autodesk Customer Support. Use only if instructed by Autodesk Customer Support.
    Upload Config Info and Logs button
    Click to upload pertinent configuration information and system logs to Autodesk Customer Support. Use only if instructed by Autodesk Customer Support.
    Max Logged Days field
    Displays the number of logged days of information to be uploaded to Autodesk Customer Support. Editable.
    Case ID field
    Enter the Case ID number given to you by Autodesk Customer Support so that it is included in the uploaded information.

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