In our Help about WikiHelp, we have the following explanation. "The Autodesk WikiHelp combines learning resources provided by Autodesk with knowledge from our vibrant user community." Think of WikiHelp as documentation (Help) about the products with the added bonus of the community. Peers can share information and our authors can add to the content. But, we are not a reseller or product support. That is why, sometimes, we redirect people to other resources where they can work with the correct experts to resolve issues. I hope this clarifies the issue.
Claudia Wood, Manufacturing Learning Experience Manager
Thank you for bringing this broken video to our attention. We replaced it with a "clean" one. Apologies for the delay.
Claudia Wood, Autodesk Manufacturing Learning Experience Manager
Sorry to hear you are getting error messages. May I refer you to Product Support? We have a page here on WikiHelp that gives advice about the various resources within Product Support. They are the experts in troubleshooting errors. I wouldn't want to mislead you. Thank you for using Inventor and Autodesk WikiHelp.
Claudia Wood, Manager, Autodesk Manufacturing Learning Experience