They can continue working in their local files, creating new elements and editing elements that are already in their possession. However, they can not conduct any transaction that would change either the model's data state or permissions state. This includes borrowing other elements, synchronizing with central, or reload latest. Contact your administrator for assistance.
Team members must not use the same username in Revit while using Revit Server. The exception is when a team member is out of the office and another team member needs to relinquish the absent team member's permissions so that changes can be made to a model.
If you need to make this exception, immediately revert the username when finished, because model corruption and damage is possible if multiple team members attempt to access the model with the same username simultaneously.
As shown above, log file locations differ depending on the operating system. On a server, the web services' and RevitServerTool's LOG/SVCLOG files are located in the Logs subfolder. On a Revit user's machine, the RevitServerTool's LOG/SVCLOG are located in the Logs subfolder.
The diagnostic log file lists the name of each condition that is checked along with its information and test results. It includes the version of the operating system, its IIS information, the firewall, and any other related configuration information. Other log files are also created during installation.
If the connection to a Revit applciation workstation's assigned Revit Server Accelerator is lost, the application workstation will automatically connect directly to the Revit Server Host for the central model (although the user may have the option of connecting to the Host through a different Accelerator if one is available; see Managing the Revit Server Accelerator Connection). If the connection to a Revit Server Host is lost, you can continue to work on elements that you already own. However, you cannot access new elements or synchronize with the central model until the WAN connection is reestablished.
If you find that Revit is unable to connect to Revit Server (via the Manage Connection to Revit Server Accelerator dialog, in the case of a server with the accelerator role enabled, or via file navigation, in the case of a server with the host role enabled), do the following:
1. In your Windows Server manager, verify that all Revit Server role and role service prerequisites are properly installed.
2. In your IIS manager,verify that the Revit Server Application Pool is running.
3. Verify that your internet security applications (such as a firewall) are configured to allow Revit Server traffic to pass.
If you are still unsuccessful, in IIS Manager expand the Default Web Site and select the model service or the local service. Switch to content view, right click on any of the *.svc files, and select Browse.
Your browser will be invoked, and if you see the error "Handler 'svc-Integrated' has a bad module 'ManagedPipelineHandle'" in its module list," you will need to repair your .NET installation through the control panel.
This condition is most frequently encountered when system prerequisites were not correctly configured prior to installing Revit Server. Following reboot, Revit Server will function correctly
If you attempt to use Revit Server and a VPN or equivalent to collaborate with other firms or across domains, your Accelerator may not be able to connect with the Revit Server Host if it cannot query the DNS server to resolve the Host name. If you experience this problem, you may be able to resolve it by adding the Host information into the Accelerator's DNS so that the DNS server can resolve the Host's IP address. Each Accelerator must be able to successfully query the DNS to access the name of the Host it is trying to connect to.
Yes, you can still work on a local file that was created as part of the Create New Local operation. In this case, you can only modify the elements that you have previously checked out, and you cannot synchronize with the central model until the connection is reestablished.
Important: If you have uninstalled a host or central server, the entire contents of the projects folder (not only the *.rvt folders) must be copied to preserve the administrative lock state.